bb77 Privacy Policy
bb77 takes the privacy of Pakistani players seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your own information.
How bb77 Protects Your Data
Six core commitments that define how bb77 handles your personal information. Full details are in the legal sections below.
SSL Encryption on Every Transaction
Every piece of data transmitted between your device and the bb77 platform — including personal details, login credentials, and payment information — travels over TLS-encrypted connections. bb77 does not transmit unencrypted personal data over the internet under any circumstances.
We Do Not Sell Your Personal Data
bb77 does not sell, rent, or commercially transfer your personal data to unaffiliated third parties for their own marketing purposes. Your information is shared only with service providers who process it strictly on bb77's behalf and under binding data processing agreements.
Right to Deletion on Request
You may request that bb77 delete your personal data at any time, subject to our legal obligations to retain certain data under anti-money-laundering and gaming license regulations. Deletion requests are processed within 30 days and you will receive written confirmation once complete.
Data Collected Only for Specific Purposes
bb77 collects personal data only for clearly defined, lawful purposes: account registration, identity verification, payment processing, responsible gaming compliance, and platform improvement. We do not collect data speculatively or for purposes we have not disclosed to you in this Privacy Policy.
You Can Access Your Own Data
bb77 players have the right to request a full copy of the personal data bb77 holds about them at any time. Data access requests are fulfilled within 30 days at no charge. The data will be provided in a portable, readable format to the email address on your bb77 account.
Payment Data Is Not Stored on Our Servers
bb77 does not store complete card numbers, bank account credentials, or full JazzCash and EasyPaisa account details on its own servers. Payment processing is handled by authorised payment service providers under their own security and compliance frameworks. bb77 retains only the minimum transactional reference data required for accounting and dispute resolution.
Introduction
This Privacy Policy ("Policy") is published by bb77, the operator of the online gambling platform accessible at bb77.lol ("the Platform", "bb77", "we", "us", "our"). This Policy describes how bb77 collects, uses, stores, shares, and protects the personal data of individuals who access or use the bb77 platform ("you", "your", "the Player").
bb77 is committed to handling your personal data in a transparent, fair, and lawful manner. This Policy is intended to give you a clear and complete picture of our data practices so that you can make informed decisions about your use of the platform. We encourage you to read this Policy carefully and in its entirety.
By registering a bb77 account, using any feature of the bb77 platform, or accessing the bb77 website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not register an account or use the platform.
Data Controller
For the purposes of applicable data protection law, bb77 — the operator of the platform at bb77.lol — is the Data Controller responsible for your personal data. As Data Controller, bb77 determines the purposes and means by which your personal data is processed.
bb77 operates under an international gaming license and is subject to the data protection and privacy obligations imposed by that licensing framework, in addition to any applicable obligations arising from the jurisdictions in which its players are resident. Pakistani players are served by bb77 under these same operational standards.
Personal Data We Collect
bb77 collects the following categories of personal data from players, either directly during the registration and verification process or automatically through your use of the platform:
Identity & Contact Data
- Full legal name as it appears on your government-issued identification document.
- Date of birth (collected to verify that you meet the 21+ age requirement).
- Residential address, including city and country (Karachi, Lahore, Islamabad, Faisalabad, or any other location).
- Email address used for account registration and all platform communications.
- Mobile phone number, used for account verification and where applicable, two-factor authentication.
- Copies of government-issued identification documents (CNIC, passport) submitted during KYC verification.
Financial Data
- JazzCash or EasyPaisa mobile wallet number used for deposits and withdrawals.
- Bank account name and number for bank transfer transactions (HBL, UBL, Meezan Bank, SadaPay).
- USDT wallet address where applicable.
- Transaction history including deposit amounts, withdrawal amounts, dates, and payment method references.
Platform Usage Data
- Login timestamps and session duration data.
- Games played, bets placed, wins and losses, and betting history.
- Responsible gaming tool settings you have configured (deposit limits, self-exclusion periods).
- Customer support interaction records including live chat transcripts.
- Bonus and promotion participation records.
Technical & Device Data
- IP address at the time of registration and subsequent logins.
- Device type, operating system version, and browser type.
- Mobile network operator (Jazz, Telenor, Zong, Ufone) where detectable.
- Cookie identifiers and session tokens as described in Section 8.
How We Collect Your Data
bb77 collects personal data through the following channels and mechanisms:
- Direct collection: Data you provide during account registration, KYC submission, payment method setup, support interactions, or when updating your account profile.
- Automated collection: Technical and usage data collected automatically as you interact with the bb77 platform, including through cookies, session logs, and server-side analytics tools.
- Payment processors: Transaction confirmation data received from JazzCash, EasyPaisa, and other payment service providers when you make a deposit or withdrawal.
- Identity verification providers: Where bb77 uses a third-party KYC service to verify your identity document, that provider may return verification status and document validity data to bb77.
- Third-party game providers: Game session data, including round results and RNG outcomes, generated by licensed game software providers during gameplay on the bb77 platform.
How We Use Your Personal Data
bb77 uses the personal data described in Section 3 for the following specific purposes:
- To create, maintain, and administer your bb77 player account.
- To verify your identity and confirm that you meet the 21+ age requirement before allowing real-money gambling activity.
- To process your deposits and withdrawals via JazzCash, EasyPaisa, and other accepted Pakistani payment methods.
- To detect and prevent fraud, bonus abuse, money laundering, and other prohibited activities as defined in the bb77 Terms and Conditions.
- To comply with our obligations under bb77's international gaming license, including anti-money-laundering reporting requirements.
- To operate responsible gaming tools, including deposit limit enforcement, self-exclusion, and session time alerts.
- To send you transactional communications, including deposit confirmations, withdrawal notifications, and account security alerts.
- To send you promotional communications about bb77 bonuses and offers where you have consented to receive such communications.
- To improve the bb77 platform through analysis of aggregated usage data and player behaviour patterns.
- To resolve disputes and respond to customer support queries submitted via live chat.
Legal Basis for Processing
bb77 processes your personal data on one or more of the following legal grounds, depending on the specific processing activity:
- Contractual necessity: Processing required to perform the agreement between bb77 and you as a registered player — including account management, payment processing, and game provision.
- Legal obligation: Processing required to comply with bb77's obligations under its gaming license, including KYC identity verification, age verification, and anti-money-laundering reporting.
- Legitimate interests: Processing necessary for bb77's legitimate business interests, including fraud prevention, platform security, responsible gaming enforcement, and platform analytics, where these interests are not overridden by your privacy rights.
- Consent: Where bb77 seeks your consent for a specific processing activity — such as sending promotional marketing communications — we will obtain that consent separately and you may withdraw it at any time without affecting your ability to use the platform.
Sharing Your Personal Data
bb77 does not sell or rent your personal data to third parties. bb77 may share your personal data with the following categories of recipients, only to the extent necessary for the stated purpose:
- Payment service providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and cryptocurrency processing services, for the purpose of processing your deposits and withdrawals.
- KYC and identity verification providers: Licensed third-party services used to verify your identity documents and age during the account verification process.
- Game software providers: Licensed casino game studios (such as Evolution Gaming and Pragmatic Play) whose games are hosted on or integrated into the bb77 platform. These providers may receive session data necessary to operate their games.
- Regulatory authorities: bb77 may be required to disclose personal data to gaming licensing authorities, financial regulators, or law enforcement agencies where compelled to do so by law, court order, or regulatory requirement.
- Fraud prevention services: Third-party fraud detection tools that process limited account and behavioural data to identify and prevent fraudulent activity across the platform.
- IT and hosting infrastructure providers: Cloud hosting, content delivery, and cybersecurity service providers that store or process data on bb77's behalf under binding data processing agreements.
All third parties with whom bb77 shares personal data are required to handle that data in accordance with applicable data protection standards and are prohibited from using it for any purpose other than the specific service they are providing to bb77.
Cookies & Tracking Technologies
bb77 uses cookies and similar tracking technologies to operate the platform, maintain your logged-in session, remember your preferences, and collect analytics data to improve the platform experience. The following categories of cookies are used on bb77.lol:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintains your login session, CSRF protection tokens, and load balancing. Cannot be disabled without breaking the platform. | Session / 24 hours |
| Functional | Remembers your language preference, responsible gaming settings, and game display preferences. | 30 days |
| Analytics | Collects anonymised data on how players navigate the platform to help bb77 improve page layouts and feature discoverability. | 13 months |
| Security | Device fingerprinting tokens used to detect suspicious login attempts and flag account access from unrecognised devices. | 90 days |
You may control cookie settings through your browser. Note that disabling strictly necessary cookies will prevent you from logging into your bb77 account. Analytics and functional cookies can be disabled without preventing platform access, though some personalisation features may be affected.
Data Retention
bb77 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, subject to any mandatory retention obligations imposed by bb77's gaming license or applicable law. The following general retention periods apply:
- Account and identity data: Retained for the duration of your account plus a minimum of five (5) years following account closure, as required by anti-money-laundering regulations applicable under bb77's gaming license.
- Financial transaction records: Retained for a minimum of five (5) years following the date of the transaction for accounting, audit, and regulatory compliance purposes.
- Betting and gaming history: Retained for a minimum of three (3) years for dispute resolution purposes and gaming license compliance.
- Customer support records: Retained for two (2) years following the resolution of the last support interaction.
- Marketing consent records: Retained until you withdraw your consent, plus one (1) year thereafter for compliance record-keeping.
- Technical logs: Server access logs and security logs are retained for ninety (90) days unless a security incident requires longer preservation for investigative purposes.
Where data is no longer required for any lawful purpose and the applicable retention period has expired, bb77 will securely delete or anonymise the data in accordance with its data destruction procedures.
Data Security
bb77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures include:
- TLS encryption for all data transmitted between your device and the bb77 platform.
- Encrypted storage for sensitive personal data including identity documents and financial records.
- Access controls ensuring that bb77 staff can only access personal data on a strict need-to-know basis relevant to their specific role.
- Multi-factor authentication for bb77 administrative systems that contain personal data.
- Regular security assessments and penetration testing of the bb77 platform and underlying infrastructure.
- Segregated player funds accounts to protect financial balances from operational disruption.
In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, bb77 will notify you directly without undue delay, in accordance with the notification obligations of its licensing framework.
Your Data Rights
As a bb77 player, you have the following rights in relation to your personal data. These rights may be subject to certain conditions and limitations under applicable law and bb77's regulatory obligations:
Right of Access
You have the right to request a copy of the personal data bb77 holds about you. Requests are fulfilled within 30 days at no charge, delivered in a portable format to your registered email address.
Right to Rectification
You may request that bb77 correct any inaccurate personal data it holds about you. Where data inaccuracy is identified, corrections will be made within 14 days of the confirmed request.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected. Erasure will be applied except where retention is required by legal or regulatory obligation.
Right to Restriction of Processing
You may request that bb77 restrict the processing of your data in certain circumstances — for example, while the accuracy of data is being contested or while an objection to processing is being assessed.
Right to Data Portability
Where processing is based on your consent or on contractual necessity, you may request that bb77 provide your personal data in a structured, commonly used, machine-readable format.
Right to Object
You may object to bb77 processing your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though bb77 may be able to demonstrate overriding grounds for that processing.
To exercise any of the above rights, contact bb77 Support via live chat at bb77.lol. bb77 may need to verify your identity before actioning a data rights request. All requests are responded to within 30 calendar days.
Children's Privacy and the 21+ Rule
bb77 is strictly an adult platform. The minimum age for registration and use of bb77 is 21 years. bb77 does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted during the registration process and prior to the first withdrawal, using CNIC, passport, or other valid government-issued identification.
If bb77 becomes aware that personal data has been collected from a person under the age of 21, the account will be immediately suspended, all personal data associated with that account will be deleted, and any deposits received will be handled in accordance with our regulatory obligations. bb77 takes underage access very seriously and invests in technical safeguards specifically to prevent it.
International Data Transfers
As an online platform operating under an international gaming license and serving players in Pakistan and other jurisdictions, bb77 may transfer personal data to countries outside Pakistan for processing and storage purposes, including to the jurisdiction in which bb77's servers and infrastructure are hosted, and to the jurisdictions in which bb77's licensed game providers and payment processors operate.
Where personal data is transferred internationally, bb77 ensures that adequate safeguards are in place to protect the data during transfer and in the destination country, including contractual protections, standard contractual clauses, or reliance on the adequacy standards of bb77's licensing jurisdiction as applicable.
By registering a bb77 account, Pakistani players acknowledge and consent to the international transfer of their personal data under the safeguards described above.
Updates to This Privacy Policy
bb77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or the services we offer. Where changes to this Policy are material — meaning they affect your rights or how your data is used in a significant way — bb77 will notify registered players via email or in-platform notification at least seven (7) days before the updated Policy takes effect.
The "Last Updated" date displayed at the top of this page and in the hero section above will always reflect the most recent revision of this Policy. Minor updates (such as typographical corrections or clarifications that do not affect the substance of the Policy) may be made without advance notice.
Your continued use of the bb77 platform after the effective date of any update to this Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must cease using the platform and may request account closure in accordance with Section 10 of the bb77 Terms and Conditions.
Contact & Data Rights Requests
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by bb77, please contact the bb77 support and data protection team through the following channel:
- Live Chat Support: Available 24/7 at bb77.lol. Our support agents handle data rights requests, privacy queries, and general account support in both English and Urdu.
- Email (plain text, not a clickable link): [email protected]
When submitting a data rights request (such as a request for access, deletion, or rectification), please include your registered email address and a brief description of your request. bb77 may require additional identity verification before processing the request to ensure the security of your personal data.
All data rights requests and privacy queries are acknowledged within 48 hours and fully resolved within 30 calendar days. If bb77 is unable to comply with a request due to regulatory or legal constraints, we will explain the reason in writing.
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